When we think of a “Slip & Fall” accident we often think of someone falling on ice or on a slippery floor, but it actually covers a whole category of accidents. For example, it could be that something fell on you (like ice falling off a roof) or that there wasn’t enough light in a room or hallway.

The most important thing about slip & fall claims is that someone has to be at fault to be able to make a successful claim. The injury has to have happened because someone didn’t take proper steps to avoid the dangerous situation. An experienced lawyer will be able to help determine whether someone was at fault, so if you aren’t sure about your situation, contact us for a free consultation. Here are some of the key steps in a slip & fall claim.


Slip & fall accidents vary a lot from one to the next – the most important factor in making a successful claim is documenting where and how the accident happened. Thankfully this is easier than ever now that most of us always have a camera phone in our pocket. If you can, take pictures of:
  • Whatever you fell on, up close: a puddle, an object sticking out of the ground, etc.
  • The wider area, to give perspective: Show where the accident happened. Was it in a hallway? A narrow staircase? The middle of a parking lot?

See a doctor

If you need emergency care, go the hospital.  If not, it’s best to go to your family doctor.  Explain all of your injuries. If your doctor places you off work or prescribes treatments or medication, it’s for your own health, so be sure to follow the advice they give you.

Keep your medical receipts! Depending on the insurance claims available to you, you may be reimbursed for expenses you incur as a result of your injuries, like snow removal or housekeeping services.  Be sure to keep all of your receipts to track what you have paid for out of pocket.

Open an EI claim

Employment insurance sick benefits are available for up to 15 weeks following an accident if, as a result of the accident, your regular weekly earnings from work have decreased by more than 40% for at least one week. You can visit the EI sick benefits webpage for more information or call Service Canada at 1-800-206-7218.

Open insurance claims

There are potentially several different insurers that you could open a claim with, depending on where and how your injury happened. It’s possible to have more than one claim at a time.

If you have short-term disability or private health insurance (often through your employer), you should open claims with them.

If your injury happened several months ago (usually between 60 and 120 days) and you have long-term disability insurance, open a claim with them as well.

You may be able to sue if the accident happened on someone’s property (like a house or an office building).

Contact a lawyer

The internet is great for little bits of information, but only a lawyer can give advice about your particular situation and accurately determine who was at fault for your accident. That’s especially important in a slip & fall accident, because determining who is at fault is key. Contact us for a free consultation and we’ll help answer your questions.

Do I really need a lawyer?

Hiring a lawyer to represent you is completely optional. You can choose to handle your insurance claim alone if you want to.

Some people choose to do it themselves to save on legal fees, but we believe that in those cases the outcome will be worse than if they had hired a lawyer to represent them.

The insurance company has a whole team of adjusters and lawyers on their side with years of experience in making sure insurance payouts - including yours - are as small as possible. A lawyer with experience in insurance claims, on the other hand, will fight for you to make sure you get the full compensation you deserve.

What our clients say

Marie-Josée and the team at Fidelis have done a great job. I was extremely pleased with the outcome.